FAQ

Will The Players Be On Board The Whole Cruise?

All of your Crimson Tide Legends (as well as our other entertainers and special guests) plan to join you for the full cruise. However, there may be some cases where an athlete needs to depart early, or join us sometime during the cruise due to a scheduling conflict or other personal commitment.

Do I Need A Passport?

The Crimson Tide Cruise strongly recommends that ALL of our guests travel with a passport.

Having a valid passport will help to expedite the debarkation experience as delays may be expected upon return to the United States for those without one. Additionally, this will enable guests to fly from the U.S. to meet their ship at a foreign port should they miss their scheduled port of embarkation and allow guests who must disembark the ship before their cruise ends due to an emergency to fly back to the U.S. without significant delays and complications.
CLICK HERE to review complete details on the documents you will need in order to board the cruise.

How Much Does The Cruise Cost?

CLICK HERE for a complete price listing for our available Staterooms.

What Does The Price Include?

All Stateroom Pricing Includes 

  • A 4-night luxury cruise on the Carnival Fantasy from Port of Mobile to Cozumel, Mexico
  • Spacious stateroom accommodations on-board the Carnival Fantasy
  • Autograph sessions with athletes, and other special events and activities
  • Use of the Fantasy’s Amenities, such as the casino, spa, pools, hot-tubs, waterslides, mini-golf course, health and fitness centers, and more!
  • All meals in the main dining room and Lido restaurants throughout the day
  • 24-hour room service (view menu, surcharges may apply on some items and during overnight hours) and 24-hour pizzeria
  • Non-carbonated beverages (coffee, tea, juices, fountain water, etc.)

Taxes, Port Charges, Ticketing Fees, and Service Gratuities for shipboard staff totaling $225.00 per person will be added at checkout and pre-paid by you.

Click here for complete Terms & Conditions

The following are NOT included:

  • Seakhouse selections in the main dining room, specialty food items, beverages/pastries at the coffee bar
  • Room service menu between 10pm to 6am is at additional cost
  • Meals, beverages or shore excursions and other tours while in port
  • Alcoholic beverages
  • Sodas and bottled water (discounted soda & water packages will be available to purchase onboard)
  • Wi-Fi (internet access plans will be available to purchase onboard)
  • Laundry, medical expenses, spa services, beauty salon, casino gaming, onboard shopping
  • Onboard gratuities to the ship’s bar staff or spa personnel
  • Airfare, pre or post-cruise hotel accommodations or ground transportation
  • Travel Insurance (will be available for purchase during the reservations process)

Can I Bring My Own Beverages On The Ship?

Guests are prohibited from bringing water, sodas and other non-alcoholic beverages onboard that are packaged in bottles.

Bottled Water – Carnival Cruise Lines has reduced pricing for (purified) bottled water which will be conveniently delivered directly to your stateroom. Once onboard, the purchase is non-refundable; guests may take home any unopened bottles.

A small quantity of non-alcoholic beverages (i.e., sparkling water, sodas, juice, and milk) packaged in cans or cartons may be brought onboard on embarkation day and must be in the guest’s carry-on luggage. A small quantity is considered a maximum of 12 sealed, unopened cans/cartons of 12 ounces each or less per person.

Guests are prohibited from bringing alcoholic beverages on board with the following exception – At the beginning of the cruise during embarkation day only, guests (21 years of age and older) may bring one 750 ml bottle of sealed/unopened wine or champagne per person in their carry-on luggage. All liquor, beer, other forms of alcoholic and non-alcoholic beverages outside of this exception are strictly prohibited in both carry-on and checked luggage and such items will be confiscated and discarded and no compensation will be provided.

For complete information on Carnival Cruise Lines’ Liquor & Beverage Policy please click here.

What Information Will I Need To Book My Stateroom?

You will need the following information for each guest in your stateroom:

  • An ASK4 Reservations Account with a unique email address
  • Legal First & Last Names (must match Passport or Birth Certificate and ID)
  • Date Of Birth
  • Country of Citizenship and Residency

You will need the following additional information for all guests in the stateroom who will have financial responsibility for the reservation:

  • Credit Card Number
  • Expiration Date
  • CVV Code
  • Billing Address & Zip Code

How Do I Book A Stateroom?

Booking your stateroom for the Crimson Tide Cruise is simple! You can either book online by clicking here or over the phone by calling (800) 402-ASK4 (2754).

ASK4 Reservations Account

Each person attending the Crimson Tide Cruise must have an ASK4 Reservations Account.  An ASK4 Account is your personal reservations profile, which will allow you to book your stateroom, make payments, and otherwise access and update your reservation information. Having an ASK4 Account will also allow you to add items to your reservation such as travel insurance, ASK4 offered excursions, and provide us with any dietary or medial needs you may have.

Lead Guests and their cabinmate(s) who need an ASK4 Account will be able to create one while booking.  Any guests who have previously sailed on an ASK4 cruise already have a account and do not need to create a new one. If you have forgotten your ASK4 Reservations login info, you can recover it by clicking here.

Lead Guests

The guest who makes the stateroom reservation is considered the Lead Guest and is the “owner” of that reservation. Lead Guests are ultimately responsible for the full cruise fare and fees for the number of guests selected when you booked. Please review the Terms & Conditions regarding Lead Guest responsibilities.

Cabinmates

If you know who will be traveling with you prior to making your reservation, please have each person register for an ASK4 Account before you reserve your stateroom. You will then be able to easily add them to the stateroom at the time you make your reservation. If you don’t know who your cabinmate(s) will be prior to reserving, you will be able to add them at a later time.

All cabinmate information must be added to your reservation no later than 30 days prior to sailing.

What Is The Cancellation Policy?

ALL RESERVATIONS DEPOSITS AND PAYMENTS ARE NON-REFUNDABLE

Due to the unique nature of our event, any and all cabin reservation cancellations, pre-party purchases, Crimson Tide Cruise offered excursions, and the additional taxes/fees/gratuities amount of $225/pp, are non-refundable for any amount or any reason, and cancellation forfeits all payments. There is NO exceptions to our cancellation policy. We strongly recommend the purchase of travel insurance. All cancellation requests must be submitted in writing via email to cruisetide@ask4ent.com.

Please Note:  Although travel insurance is offered to guests during the reservation process, all travel insurance policy sales and payments are made directly with Travel Guard and are non-refundable. To review insurance policy benefits, terms and conditions, please contact Travel Guard directly at 800-826-4919.

Please refer to our Terms & Conditions for complete information

How Can I Contact ASK4 Entertainment?

Click here to send us an email, or call us at 888-402-ASK4 (2754)

Press/Media Inquiries – Please email media@ask4ent.com

Sponsorship Inquiries – Please email sponsorship@ask4ent.com

Will The Players Be On Board The Whole Cruise?

All of your Crimson Tide Legends (as well as our other entertainers and special guests) plan to join you for the full cruise. However, there may be some cases where an athlete needs to depart early, or join us sometime during the cruise due to a scheduling conflict or other personal commitment.

What Is the Cruise Itinerary

The cruise itinerary is:

  • Thursday, February 14 – Depart Mobile, AL – 4:00pm CT
  • Friday, February 15 – Day At Sea
  • Saturday, February 16 – Cozumel, Mexico – 8:00am to 4:00pm CT
  • Sunday, February 17 – Day At Sea
  • Monday, February 18 – Arrive Mobile, AL – appx 8:00am-CT

Please Note:  Though it does not happen very often, the cruise itinerary is subject to change. Carnival Cruise Line reserves the right to change the itinerary due to safety concerns, adverse weather conditions, mechanical issues, or port closures. We will work closely with Carnival to maintain the scheduled itinerary. However, should any changes occur, the information will be communicated with guests as quickly as possible.

Where Can I Learn More About the Ship?

What Are the Sleeping Accommodations For Staterooms?

You are able view photos of stateroom configurations by clicking here:

Double Occupancy

Accommodates up to 2 guests.

Interior & Ocean View Staterooms
Twin beds that can be converted to a king sized bed.

Junior & Grand Suites
Two twin beds which can convert to a king sized bed.

Triple Occupancy

Accommodates up to 3 guests.

Interior & Ocean View Staterooms
Two twin beds that convert to a king-sized bed, with an upper pullman, sofa-bed, or trundle for 3rd guests.

Junior & Grand Suites
Two twin beds that convert to a king sized bed, with a sofa bed for 3rd guests

Quad Occupancy

Accommodates up to 4 guests.

Interior & Ocean View Staterooms
Two lower twin beds which can convert to a king-sized bed, with pullman(s), sofa, or trundle available for 3rd and 4th guests.

Grand Suites
Two twin beds that convert to a king sized bed, with a double sofa-bed and/or trundle for 3rd and 4th guests.

What Information Will I Need In Order To Book A Stateroom?

You will need the following information for each guest in your stateroom:

  • An ASK4 Reservations Account with a unique email address
  • Legal First & Last Names (must match Passport or Birth Certificate and ID)
  • Date Of Birth
  • Country of Citizenship and Residency

You will need the following additional information for all guests in the stateroom who will have financial responsibility for the reservation:

  • Credit Card Number
  • Expiration Date
  • CVV Code
  • Billing Address & Zip Code

Are There Any Age Restrictions?

Guests must be 21 years of age on or before the date of departure in order to reserve a cabin for the Cruise. Guests under the Age of 21 MUST travel with a relative or guardian of 25 years of age or older. Infants sailing onboard a CCL vessel must be at least six months of age at time of sailing.

When minors (18 and under) are not traveling with a relative, they must provide an original signed letter of consent from the absent parent/legal guardian that authorizes the minor’s travel and further authorizes medical treatment in case of an emergency must be delivered to a CCL representative at the pier during check-in. Failure to produce this letter at embarkation may result in boarding being denied, with no refund of cruise fare provided.

There are two exceptions:

Legally married couples under the age of 21, including same gender couples, must provide their marriage license issued by the County Clerk’s Office; legal proof of civil union; for newly married couples: a copy of the marriage license application or certificate signed by the official that performed the ceremony.

Qualified Military Personnel, including US Military Personnel and Canadian National Defense personnel (and their guests) of 18 – 20 years of age.

When Should I Schedule My Flight Arrival & Departure?

Before the Cruise

Guests should plan to arrive the day before the cruise departs to avoid any potential flight delays, lost baggage, or other problems that may occur.

Should you need to arrive on the date of departure, however, we recommend that you schedule your flight arrival in Mobile for no later than 12:00pm Central Time.

Check-in and Embarkation for the cruise will begin at 12:00pm-CT, and you must be on the ship by no later than 3:00pm-CT, as we will set sail at 4:00pm-CT.

After The Cruise

When booking your return flight, Carnival recommends scheduling your departure from Houston for after 11:30am-CT

Are There Any Discounts Available?

Paid In Full

Reservations made through June 1, 2018 which are paid in full within 72 hours of booking will receive a 5% discount off of the stateroom fare. No future payments will be needed, unless you later modify your reservation. The Paid In Full Discount will only apply if the entire stateroom is paid for and is not available on a per person basis.

Military

5% discount off of the full fare of the stateroom for any active duty, retired or 100% disabled member of the United States Armed Forces.  Copy of a current military LES (Leave and Earnings statement) or the DD-214 with social security number blacked out is required within 30 days of deposit in order to receive the discount.  Limit 1 stateroom discount per military member.

Cadets at any of the US military academies can receive the 5% discount as well by providing a letter from his/her Commander or a copy of a military pay stub with social security number blacked out.

Proof of ID needs to be submitted within 30 days of deposit to cruisetide@ask4ent.com.  Alternate presentation methods (fax, mail, etc) can be coordinated by calling ASK4 Reservations at 888-402-ASK4 (2754).

Single Guests

Single guests are responsible for the full double-occupancy rate of their cabin. However, single guests will receive a discount of $199-off of the second cruise fare. Single guests will only be charged one add-on fee of $275 for their own taxes and fees.

Children

Children 3 years old or younger at the time of sailing, booked in staterooms as the 3rd or 4th guests, with 2 full-fare adults based on double occupancy rate, may sail for only taxes and fees ($225.00). Children aged 4-12 at the time of sailing, booked in staterooms as the 3rd or 4th guests, with 2 full-fare adults based on double occupancy rate will receive a discount off of the full-cruise fare of $199 per child. If any child under 12 at the time of sailing is booked as the 2nd guest in the cabin, the full 2nd adult fare still applies, plus taxes and fees.

Will I Have To Tip For Anything On Board?

Shipboard service charges of $12.95* per person per day for interiors, ocean views, balconies and mini-suites and $13.95 per person per day for all suites, are included in the additional taxes and fees of $225.00 per person that is added to your cruise fare at checkout, and will be pre-paid to the cruise line for you. You will not see these service charges appear on your on board folio.

Shipboard service charges are for the ship crew, including restaurant staff, stateroom stewards and behind-the-scenes support staff, who are are compensated by a combination of salary and incentive programs that your service charge supports.  Room Service staff may be tipped additionally at your discretion as service is rendered.

For beverage purchases, an automatic 15% gratuity will be added to the bill and the charges will be applied directly to your Sail & Sign account. An automatic 15% gratuity will be added to the cover charge of the Chef’s Table and the charges will be applied directly to the guest’s Sail & Sign account.

Can I Cruise If I'm Pregnant or Just Had A Baby?

Pregnant women in their third trimester (24th; twenty-fourth week) of pregnancy or later by the date of departure are not eligible to cruise, and will be denied boarding by Carnival Cruise Lines.

Infants under six (6) months old by the date of departure are not eligible to cruise and will be denied boarding by Carnival Cruise Lines.

By booking the Cruise, you warrant that you, and those traveling with you, are physically fit to travel at the time of embarkation.  You assume all risks associated with travel and transportation on the Cruise. While at sea or in port, the availability of medical care may be limited and/or delayed.

For additional information, please review Carnival’s Pregnancy Policy, and the Crimson Tide Cruise Terms & Conditions.

What Does The Cruise Cost?

CLICK HERE for a complete price listing for our available Staterooms.

Do Children Pay Full Price?

Children 3 years old or younger at the time of sailing, booked in staterooms as the 3rd or 4th guests, with 2 full-fare adults based on double occupancy rate, may sail for only taxes and fees ($225.00). Children aged 4-12 at the time of sailing, booked in staterooms as the 3rd or 4th guests, with 2 full-fare adults based on double occupancy rate will receive a discount off of the full-cruise fare of $199 per child. If any child under 12 at the time of sailing is booked as the 2nd guest in the cabin, the full 2nd adult fare still applies, plus taxes and fees.

Guests making their reservations online, will need to book their staterooms at the total occupancy level for all guests, including children. For instance, if 2 adults and 2 children will occupy the cabin, then a Quad cabin must be booked.

Upon completion of the online reservation, guests should contact ASK4 Reservations, by calling 888-402-ASK4 (2254), or by emailing cruisetide@ask4ent.com in order to have their child rates adjusted, and the adult rate based on the double occupancy rate.

What Does The Price Include?

All Stateroom Pricing Includes 

  • A 4-night luxury cruise on the Carnival Fantasy from Port of Mobile to Cozumel, Mexico
  • Spacious stateroom accommodations on-board the Carnival Fantasy
  • Autograph sessions with athletes, and other special events and activities
  • Use of the Fantasy’s Amenities, such as the casino, spa, pools, hot-tubs, waterslides, mini-golf course, health and fitness centers, and more!
  • All meals in the main dining room and Lido restaurants throughout the day
  • 24-hour room service (view menu, surcharges may apply on some items and during overnight hours) and 24-hour pizzeria
  • Non-carbonated beverages (coffee, tea, juices, fountain water, etc.)

Taxes, Port Charges, Ticketing Fees, and Service Gratuities for shipboard staff totaling $225.00 per person will be added at checkout and pre-paid by you.

Click here for complete Terms & Conditions

The following are NOT included:

  • Steakhouse selections in the main dining room, specialty food items, beverages/pastries at the coffee bar
  • Room service menu between 10pm to 6am is at additional cost
  • Meals, beverages or shore excursions and other tours while in port
  • Alcoholic beverages
  • Sodas and bottled water (discounted soda & water packages will be available to purchase onboard)
  • Wi-Fi (internet access plans will be available to purchase onboard)
  • Laundry, medical expenses, spa services, beauty salon, casino gaming, onboard shopping
  • Onboard gratuities to the ship’s bar staff or spa personnel
  • Airfare, pre or post-cruise hotel accommodations or ground transportation
  • Travel Insurance (will be available for purchase during the reservations process)

What is the Payment Plan?

Monthly Payment Plan

  • $200 per person deposit is due at the time of booking for all Interior and Ocean View Staterooms  ($400 deposit due for Single occupancy bookings)
  • $500 per person deposit is due at the time of booking for all Suites ($1,000 deposit due for Single occupancy bookings)

Following your initial deposit, your remaining cabin balance will be split into equal monthly payments, automatically processed on the first of each month. The final balance is due no later than November 1, 2018.

New reservations made after November 1, 2018
A minimum 50% deposit is required, and the full remaining balance must be paid within 30 days of the booking, or by no later than January 14, 2019, whichever comes first.

New reservations made after January 14, 2019
Must be paid in full at the time of the reservation.

Pay In Full

You may opt to pay in full at the time of booking. No future payments will be needed, unless you later modify your reservation.

Reservations made through June 1, 2018 which are paid in full within 72 hours of booking will receive a 5% discount off of the stateroom fare. The discount amount will be applied to the reservation and refunded within 10-14 business days from the date of full payment. The Paid In Full Discount will only apply if the entire stateroom is paid for and is not available on a per person basis.

Automatic Billing

All payments will be automatically charged to the credit card on file in your reservation. If you need to make any changes to your payment plan dates, or credit card, please contact ASK4 Reservations prior to your due date.

To update or change your credit card number, please call ASK4 Reservations at 888-402-ASK4 (2754)

What Information Will I Need To Book My Stateroom?

You will need the following information for each guest in your stateroom:

  • An ASK4 Reservations Account with a unique email address
  • Legal First & Last Names (must match Passport or Birth Certificate and ID)
  • Date Of Birth
  • Country of Citizenship and Residency

You will need the following additional information for all guests in the stateroom who will have financial responsibility for the reservation:

  • Credit Card Number
  • Expiration Date
  • CVV Code
  • Billing Address & Zip Code

How Do I Book My Stateroom?

Booking your stateroom for the Crimson Tide Cruise is simple! You can either book online by clicking here or over the phone by calling (800) 402-ASK4 (2754).

ASK4 Reservations Account

Each person attending the Crimson Tide Cruise must have an ASK4 Reservations Account.  An ASK4 Account is your personal reservations profile, which will allow you to book your stateroom, make payments, and otherwise access and update your reservation information. Having an ASK4 Account will also allow you to add items to your reservation such as travel insurance, ASK4 offered excursions, and provide us with any dietary or medial needs you may have.

Lead Guests and their cabinmate(s) who need an ASK4 Account will be able to create one while booking.  Any guests who have previously sailed on an ASK4 cruise already have a account and do not need to create a new one. If you have forgotten your ASK4 Reservations login info, you can recover it by clicking here.

Lead Guests

The guest who makes the stateroom reservation is considered the Lead Guest and is the “owner” of that reservation. Lead Guests are ultimately responsible for the full cruise fare and fees for the number of guests you selected when you booked.

Cabinmates

If you know who will be traveling with you prior to making your reservation, please have each person register for an ASK4 Account before you reserve your stateroom. You will then be able to easily add them to the stateroom at the time you make your reservation. If you don’t know who your cabinmate(s) will be prior to reserving, you will be able to add them at a later time.

All cabinmate information must be added to your reservation no later than 30 days prior to sailing.

Can I Book A Single Occupancy Stateroom?

Single guests are still responsible for the full double-occupancy rate of their stateroom. However, single guests will receive a discount of $199-off of the second cruise fare. Single guests will only be charged one add-on fee of $225 for their own taxes and fees.

Can My Cabinmates Make Their Own Payments?

The guest who makes the stateroom reservation is considered the Lead Guest and is the “owner” of that reservation. Lead Guests are ultimately responsible for making sure that payment requirements for all guests in the stateroom are being met.

When you first make your stateroom reservation, or at any time prior to the cruise, you may assign financial responsibility to other guests in your stateroom. Each guest with financial responsibility will be able to individually make payments for their share of the cabin using their own credit card information.

Please review the Terms & Conditions regarding Lead Guest responsibilities.

What Is The Official Cancellation Policy?

ALL RESERVATIONS DEPOSITS AND PAYMENTS ARE NON-REFUNDABLE

Due to the unique nature of our event, any and all cabin reservation cancellations, pre-party purchases, Crimson Tide Cruise offered excursions, and the additional taxes/fees/gratuities amount of $225/pp, are non-refundable for any amount or any reason, and cancellation forfeits all payments. There is NO exceptions to our cancellation policy. We strongly recommend the purchase of travel insurance. All cancellation requests must be submitted in writing via email to cruisetide@ask4ent.com.

Please Note:  Although travel insurance is offered to guests during the reservation process, all travel insurance policy sales and payments are made directly with Travel Guard and are non-refundable. To review insurance policy benefits, terms and conditions, please contact Travel Guard directly at 800-826-4919.

Please refer to our Terms & Conditions for complete information

Do I Need A Passport?

The Crimson Tide Cruise strongly recommends that ALL of our guests travel with a passport.

Having a valid passport will help to expedite the debarkation experience as delays may be expected upon return to the United States for those without one. Additionally, this will enable guests to fly from the U.S. to meet their ship at a foreign port should they miss their scheduled port of embarkation and allow guests who must disembark the ship before their cruise ends due to an emergency to fly back to the U.S. without significant delays and complications.

CLICK HERE to review complete details on the documents you will need in order to board the cruise.

What Documents and Forms of I.D. Will I Need To Board The Ship?

Shortly before the cruise, you will receive an email with your Carnival Booking Number for the Crimson Tide Cruise. Once you have received that document you will be able to check-in online at Carnival.com to print your boarding passes and other cruise documents.

Upon arrival at the Carnival Cruise Lines Check-In Desk at the pier, you will need to present your boarding documents and any other cruise related documents, along with your Passport (or original or certified copy of your birth certificate, and a government issued photo I.D.), and any other relevant identification.

For additional information on the travel documents and I.D. required for the cruise, please CLICK HERE.

When Will I Receive My Boarding Documents?

Carnival Cruise Line uses an E-Documents system, which will allow you to check-in online prior to the cruise, and print your boarding pass and other cruise documents, similar to an airline E-Ticket.

A few weeks prior to the cruise, you will be emailed your unique booking number and will be directed to Carnival’s Online Check-In Page. Online Check-in is available anytime up to 24 hours before the date of departure. Those not able to use Carnival’s Online Check-in will still have the opportunity to check-in at the pier on the date of depature.

When Should I Schedule My Flight Arrival & Departure?

Before the Cruise

Guests should plan to arrive the day before the cruise departs to avoid any potential flight delays, lost baggage, or other problems that may occur.

Should you need to arrive on the date of departure, however, we recommend that you schedule your flight arrival in Mobile for no later than 12:00pm Central Time.

Check-in and Embarkation for the cruise will begin at 12:00pm-CT, and you must be on the ship by no later than 3:00pm-CT, as we will set sail at 4:00pm-CT.

After The Cruise

When booking your return flight, Carnival recommends scheduling your departure from Houston for after 11:30am-CT

Are There Any Discounted Deals For Hotels?

We recommend you plan to arrive in Mobile a day (or more) before the cruise, so you can experience all that the Azalea City and the Gulf Coast has to offer.

You can check out our Hotel page for any special offers as we get closer to the cruise.

How Do I Get To The Port Of Mobile?

Alabama Cruise Terminal

201 South Water Street
Mobile, AL 36602
(251) 338-7447
shipmobile.com

Driving Directions

Traveling from I-65 South

  • Just stay on I-65 southbound all the way to where it meets Interstate-10.
  • Take I-10 East until you are almost at downtown Mobile and be prepared to take Exit 26A, “Canal St”. This exits off the right (east) side of the interstate.
  • Turn right at the end of the exit ramp onto Water Street. Water Street is a 4-lane road with a median and will curve back to the north toward the terminal.
  • Stay on Water Street for two blocks. The garage and terminal will be on the right side. There will be signs directing you to baggage drop off and parking.

Additional directions from I-10 West & I-10 East can be found here.

Is There Parking Available At The Port?

Parking Information

Cost:  $18/day, or $72.00 for a 4-day cruise

Pricing above is for standard sized vehicles (Minivans, SUV’s, motorcycles, and trucks). Information on oversized vehicle parking can be found by clicking here.

Payment can be made online in advance by clicking here, via text to pay at the terminal, via the Premium Parking app (available on the Apple App Store and the Google Play Store), or at a payment kiosk on-site.

All cruise parking fees must be paid-in-full prior to boarding the ship. Your license plate number in our system is your proof of payment.

CLICK HERE for complete parking information for the Port of Mobile

What Should I Pack?

We STRONGLY recommend that you hand-carry all your travel documents (passports, birth certificates, airline tickets, etc.) medications, jewelry and any other personal items that you may need in a separate carry-on bag. You should not put these items into checked luggage as they could become lost and prevent you from boarding the ship. Also, your luggage may take a few hours before it is delivered to your cabin.

February is probably one of the best months to visit Cozumel. The average temperature is steady at 76°F, and the nights are generally more pleasant than most of the year. We suggest you pack lightweight, “resort casual” clothing — a few swimsuits, flip-flops, sandals or deck shoes for around the pool area, sneakers, walking shoes or hiking boots for shore trips, etc. If you like to exercise or participate in sports, bring any fitness clothing and footwear you may need. T-shirts, shorts, and/or bare feet are not permitted in the main dining rooms.

Some activities will be taking place outdoors, and there is always the chance of it being windy, cool or even a little wet. So we suggest also packing some warmer clothing and light rain gear just to be on the safe side (we’ll also have some hoodies and long-sleeve shirts available for you in our on board Gift Shop). Be sure to bring your cameras, batteries, chargers, and enough film or memory cards to capture the entire event. And don’t forget ear plugs for the young ones (or yourself), sunscreen and lip balm.

On the last evening of your cruise your luggage will be collected for disembarkation the following morning. So you may want to pack a separate overnight bag to accommodate your last evenings’ clothes and sundries to carry off the ship with you.

What Should I NOT Pack?

In order to maintain a safe and secure environment, the Crimson Tide Cruise prohibits certain items onboard, such as weapons, candles, irons, alcohol, or other dangerous goods. According Carnival Cruise Lines’ policy, it conducts security scanning of all luggage and if prohibited items are found, they will be removed and disposed of and no compensation will be given.

Before you pack, please take the time to review the following:

Important – We suggest that all luggage be unlocked before turning it over to the porters in order to avoid any inconvenience to you or delay in delivering the luggage to your stateroom.

For additional information, please refer to our Terms & Conditions. and Carnival’s Cruise Ticket Contract.

How Many Pieces Of Luggage Can I Bring?

Each guest may bring onboard a reasonable amount of baggage. All luggage must be stored in the passenger’s cabin.  All luggage hand-carried or checked are subject to security inspections that may involve physical search. Curbside porters are available at the pier during embarkation to take luggage to the vessel. Please be sure each piece of luggage has a tag listing your name, ship, and stateroom number. Carnival Cruise Lines and the Crimson Tide Cruise assume no responsibility for carry-on luggage. Any luggage left at the pier will be forwarded at the guest’s expense. Claims for luggage loss or damage must be made in writing to debarkation personnel prior to leaving the pier area.

Can I Bring My Own Beverages On The Ship?

Guests are prohibited from bringing water, sodas and other non-alcoholic beverages onboard that are packaged in bottles.

Bottled Water – Carnival Cruise Lines has reduced pricing for (purified) bottled water which will be conveniently delivered directly to your stateroom. Once onboard, the purchase is non-refundable; guests may take home any unopened bottles.

A small quantity of non-alcoholic beverages (i.e., sparkling water, sodas, juice, and milk) packaged in cans or cartons may be brought onboard on embarkation day and must be in the guest’s carry-on luggage. A small quantity is considered a maximum of 12 sealed, unopened cans/cartons of 12 ounces each or less per person.

Guests are prohibited from bringing alcoholic beverages on board with the following exception – At the beginning of the cruise during embarkation day only, guests (21 years of age and older) may bring one 750 ml bottle of sealed/unopened wine or champagne per person in their carry-on luggage. All liquor, beer, other forms of alcoholic and non-alcoholic beverages outside of this exception are strictly prohibited in both carry-on and checked luggage and such items will be confiscated and discarded and no compensation will be provided.

For complete information on Carnival Cruise Lines’ Liquor & Beverage Policy please click here.

Where Can I Learn More About The Ship?

You can view photos, deck plans and even hi-res virtual tours of Carnival Fantasy by clicking CLICKING HERE.

How Do I Pay For Things On The Ship?

For your convenience, all shipboard expenses are charged to Carnival’s onboard credit program, Sail & Sign. This allows you to charge all purchases and gratuities directly to your personal onboard account for convenience throughout the cruise. Your Sail & Sign Card must be utilized for all money transactions* on board, as cash will not be an accepted form of payment.

On the first day of the cruise, you will establish your method of payment with a credit card (Visa®, MasterCard®, American Express®, Discover®, Diners Club®), travelers checks or cash. If you choose to settle your account with cash, a deposit of $100 will be required in advance. Carnival does not recommend the use of a debit card as payment for your onboard folio. However, if you choose to pay with a debit card, please be advised that Carnival obtains pre-authorization of $100 which some banks may hold for up to 30 days.

Guest Services can provide you with a balance update at any time throughout the cruise. In addition, you can view their balance update at a Sail & Sign Kiosk or on your stateroom interactive television.  On the final morning of the cruise, a statement detailing all purchases made with the Sail & Sign card will be delivered to your stateroom.

For additional information about Carnvial’s Sail & Sign program, click here.

* Excluding event merchandise, which must be purchased using your personal credit card or cash. You will not be able to purchase merchandise using your onboard spending account.

Will I Have To Tip For Anything On Board?

Shipboard service charges of $12.95* per person per day for interiors, ocean views, balconies and mini-suites and $13.95 per person per day for all suites, are included in the additional taxes and fees of $225.00 per person that is added to your cruise fare at checkout, and will be pre-paid to the cruise line for you. You will not see these service charges appear on your on board folio.

Shipboard service charges are for the ship crew, including restaurant staff, stateroom stewards and behind-the-scenes support staff, who are are compensated by a combination of salary and incentive programs that your service charge supports.  Room Service staff may be tipped additionally at your discretion as service is rendered.

For beverage purchases, an automatic 15% gratuity will be added to the bill and the charges will be applied directly to your Sail & Sign account. An automatic 15% gratuity will be added to the cover charge of the Chef’s Table and the charges will be applied directly to the guest’s Sail & Sign account.

What Shore Excursions Are Available And How Do I Purchase Them?

You can browse a number of great shore excursion opportunities on Carnival’s website.

You will not be able to book shore excursions viaCarnival until you are issued your Carnival booking number, which will occur a few weeks prior to the cruise.  After you have been issued your booking number, you will be able to purchase excursions online at Carnival’s website.

Is There A Dress Code On Board?

There is not a specific dress code on board the cruise, and there is no “formal night,” so formal attire is not required. However, shirts, bathing suit cover ups and footwear (including flip-flops) must be worn at all times in the Lido Restaurant (buffet). We also request that guests refrain from wearing flip-flops or bathing suit attire in the main dining rooms.

What Are The Dining Options?

There are multiple complimentary dining options, from three-course dining in the main dining room, to endless buffets with action stations, room service, and there is even 24/7 pizza!  During the Crimson Tide Cruise, the ship will offer open-seating dining in the main dining restaurant, with individual menus. Additional details and dining hours will be available once onboard.

To learn more about dining options onboard the ship, CLICK HERE

Can Special Diets Be Accommodated?

If you have any food allergy or a dietary requirement that requires Kosher meals or gluten-free food product, please advise an ASK4 Reservations Agent at the time of booking. Obtaining the product for many of these requests requires 30-days notice prior to sailing, and we want to ensure that we are able to fulfill your request. We cannot guarantee Kosher Meal requests made within 30 days of sail date.

For the protection of all of our guests, it is not permissible to bring aboard any food items that would require preparation by the ship’s staff, or food items that would require cold storage in our kitchen facilities.

Can I Bring My Own Beverages On The Ship?

Guests are prohibited from bringing water, sodas and other non-alcoholic beverages onboard that are packaged in bottles.

Bottled Water – Carnival Cruise Lines has reduced pricing for (purified) bottled water which will be conveniently delivered directly to your stateroom. Once onboard, the purchase is non-refundable; guests may take home any unopened bottles.

A small quantity of non-alcoholic beverages (i.e., sparkling water, sodas, juice, and milk) packaged in cans or cartons may be brought onboard on embarkation day and must be in the guest’s carry-on luggage. A small quantity is considered a maximum of 12 sealed, unopened cans/cartons of 12 ounces each or less per person.

Guests are prohibited from bringing alcoholic beverages on board with the following exception – At the beginning of the cruise during embarkation day only, guests (21 years of age and older) may bring one 750 ml bottle of sealed/unopened wine or champagne per person in their carry-on luggage. All liquor, beer, other forms of alcoholic and non-alcoholic beverages outside of this exception are strictly prohibited in both carry-on and checked luggage and such items will be confiscated and discarded and no compensation will be provided.

For complete information on Carnival Cruise Lines’ Liquor & Beverage Policy please click here.

How Old Do I Have To Be To Drink Alcohol On The Cruise?

Alcoholic beverages will not be sold or served to anyone under the age of 21. We reserve the right to refuse the sale of alcoholic beverages to anyone. Alcoholic beverages purchased in the vessel’s gift shops or at a port of call will be retained by CCL until the end of the voyage.

SR and CCL encourage the responsible use of alcohol and accordingly reserves the right to permanently or temporarily revoke the drinking privileges of any guest who violates CCL’s Guest Conduct Policy or who is deemed a danger to himself, herself or others by SR management and/or CCL vessel management. Continued abuse of alcohol while sailing and/or violation of SR and CCL’s alcohol policy may result in immediate disembarkation. In such cases SR and CCL shall not be liable for damages, refund or other compensation, including travel costs.

Is There Internet/WiFi Service Onboard?

To help you stay connected while at sea, the ship provides satellite Internet access facilitated through the Internet Café and through the bow-to-stern ship-wide Wi-Fi network.

Carnival offers three different types of plans that can be purchased for either a 24 hour period or for the entire length of the cruise at a discount – price for voyage plans vary by length of cruise:

  • Social ($5 USD per day) – Access the most popular websites and applications. Includes: Facebook, Twitter, Instagram, Pinterest, Linkedin, Facebook Messenger and WhatsApp. Does not include access to other websites or apps.
  • Value ($16 USD per day) – Surf all your favorite sites, including e-mail, news, sports, weather, banking and finance. Note: Does not support Skype calling or music streaming (such as Spotify).
  • Premium ($25 USD per day) – From e-mail to Skype, our Premium plan promises the fastest possible connection, at speeds up to 3 times faster than our Value Plan. Supports Skype video calling, where coverage allows.

To access Wi-Fi on board, simply turn on your device’s Wi-Fi feature and you will receive the information needed. You can do this anywhere onboard the ship. Please note that as services are carried via satellite, so there are a few limitations compared to your home network.

Carnival offers guests the opportunity to pre-purchase Internet plans at a discounted rate online via the ‘Manage My Booking’ tab on carnival.com or send as a gift to family and friends through The Fun Shops. When pre-purchasing online, guests must purchase a plan that covers the entire duration of their cruise. Plans may be pre-purchased online up to 24 hours prior to embarkation day. Daily plans are available for purchase on board.

Can I Use My Mobile Phone On Board?

Mobile Phones
Carnival offers an advanced roaming network on board Carnival Cruise Lines ships, allowing you to make and receive calls while at sea using your own mobile phone and telephone number. However, international roaming charges will be billed to you by your home mobile carrier. Please contact your mobile carrier for specific rate information.

Ship To Shore
The ship’s telecommunications network offers direct dialing via satellite from the stateroom telephone. This is available 24 hours a day regardless of the ship’s location. This service is closed on the final day of the cruise at 4:00am. The rate is $1.99 per minute, and charges are billed to the guest’s on board Sail and Sign Card. Since all communication is via satellite, the charges apply to all calls including calling cards, credit cards, 800 toll-free numbers and collect calls.

Are There Hairdryers And Irons Provided In The Cabins?

A 1250-watt hair dryer is provided in all staterooms and suites (either in the bathroom or on the desk/vanity). Personal grooming devices such as hair dryers and curling irons are allowed on board when used with proper caution. However, if such devices are determined to pose a hazard, they will be removed and returned the last day of the cruise prior to debark.

Is Laundry Service Available On The Ship?

The ship has self-service launderettes located on the stateroom decks. There are generally 2 or 3 coin operated washers and dryers, and 1 iron and ironing board in each launderette. The cost is $3.25 per washer load and $3.25 per dryer load. Vending machines dispense small boxes of detergent and water softener at $1.50 per box. Change can be obtained at the Guest Service Desk. Due to local environmental requirements, the washing machines in the guest launderette will be closed in port, per each port specific requirements; the dryers and irons will be available for guest use.

In addition to self-service launderettes, there is a valet laundry service on board and is handled through your Stateroom Steward. A more detailed description (including costs) of this service can be found on Carnival’s website by clicking here.

Are There Any Babysitting Services Onboard?

Camp Carnival offers kids the chance to enjoy all the best parts of summer camp and family vacation. Camp Carnival splits children into three different age groups: 2 to 5 years, 6 to 8 years, and 9 to 11 years, with counselors available to make sure everyone has an amazing time. Tons of fun-filled, age-appropriate activities including arts and crafts, dancing, movies, toy-time and video games. When it’s mealtime, kids get their own menus, with faves like mac & cheese, chicken nuggets, and more. And when the sun goes down, they offer their Night Owls program (fees apply) so kids get to stay up late having fun, while you get to enjoy our concerts and late night activities!

Please Note:  Carnival does not offer any in-stateroom babysitting services. Also, adjustments may be made to children’s program groupings, hours and locations as needed subject to the number of children participating, and our on board event scheduling.

Can I Smoke On The Ship?

Smoking is only allowed in designated smoking areas around the ship. Please inquire as to where those areas are once on board. All other public areas throughout the vessel are smoke-free. SMOKING NOT ALLOWED IN CABINS OR ON BALCONIES. Any guests who smoke in their staterooms or on their balconies will be assessed a $250 cleaning and refreshing fee on their Sail & Sign account. Information on this policy and fee is included in CCL’s Ticket Contract, section 8. Guest agrees to strictly comply with Carnival’s non-smoking policy.

Are There Medical Services On Board?

The ship has a well-equipped Medical Center, supervised by a doctor and medical personnel. Please note, however, that they are equipped to provide only basic medical care; Carnival cannot offer care for conditions requiring specialized expertise or equipment.

Per our Terms & Conditions, you acknowledge that all or part of the Cruise may be in areas where medical care and/or evacuation may not be available. You agree to indemnify and reimburse Crimson Tide Cruise and Carnival in the event that either party, in its sole discretion, to advance to you the cost of emergency medical care, including medical evacuation and/or medical care provided ashore, as well as transportation and/or lodging in connection therewith. Crimson Tide Cruise and Carnival shall have no responsibility to advance any such costs.

Will There Be Event Merchandise For Sale On The Cruise?

Yes. A Variety of event merchandise will be available to purchase on board throughout the cruise. Merchandise can ONLY be purchased using a personal credit card or cash. You will not be able to purchase merchandise using your Sail & Sign on board account.

What Is The Photo & Video Policy?

Guests are permitted to take personal photos using fixed-lens cameras everywhere onboard the cruise. However, please refrain from flash photography in all indoor event venues. Remote controlled photo/video drones are strictly prohibited.

We request all guests be respectful of the athletes’ personal space and time during the cruise, and refrain from photo/autograph requests. We will have events scheduled during the cruise with the athletes with the opportunity for autographs and photos. The athletes, like you, have been invited onboard to relax and enjoy themselves with their friends and family, during their vacation time on the cruise. We, and they, appreciate your cooperation!

Will The Ship Have Accommodations For Guests With Special Needs?

The Crimson Tide Cruise and Carnival Cruise Lines are are committed to providing an inclusive experience for all guests!

Carnival ships have specially-designed staterooms for guests using wheelchairs or those who have mobility limitations and could benefit from the features of an accessible stateroom. If an accessible stateroom is booked by a guest who does not need the accessibility features in the stateroom, they may at any time be moved to a non-accessible stateroom in order to accommodate a guest with a disability.

When you make your reservations, please be sure to discuss your needs with ASK4 Reservations at 888-402-ASK4 (2754), or email cruisetide@ask4ent.com.  You may also visit Carnival’s website for complete ship Accessibility Information by clicking here, or calling their Guest Access team at 800-438-6744 ext.70025 or email access@carnival.com.

Are Personal Mobility Devices Available For Boarding And On The Ship?

The cruise terminal has a limited supply of wheelchairs used to transport guests onto and off the ship, so Carnival is unable to loan you their wheelchairs for the duration of the cruise.  If you need wheelchair assistance for boarding the ship, please contact an ASK4 or Carnival representative once you arrive at the cruise terminal.  Assistance will be provided on a first-come, first-served basis. For assistance with debarkation, instructions on where to meet can be found in the Fun Times on board newsletter distributed on the last evening of your cruise.

If you require the regular use of a wheelchair during the cruise, you will need to bring your own or rent one from a service provider. For your convenience, we have listed two wheelchair rental companies below:

Scootaround 1.888.441.7575
Website: https://www.scootaround.com/cruise-rentals

Special Needs at Sea 1.800.513.4515
Website: www.specialneedsatsea.com

Of course, you are free to select your own provider. Carnival does not endorse specific service providers. Consequently, you assume the risk of utilizing these third party services and are subject to their terms and conditions. Any issues that may arise regarding your rental, including refunds, must be handled directly with your chosen service provider.

For additional information with regards to mobility devices, click here.

What Are The Accommodations For Guests Who Are Deaf/Hard of Hearing?

Carnival makes available, to guests who require them, a visual-tactile, cabin alert system that notifies room occupants of a door knock, telephone call, alarm clock, or smoke-detection event. A TTY (teletypewriter) is also available to communicate with Guest Services, 24 hours a day.

For additional information about what is made available to guests who are deaf or hard of hearing, click here.

Are Accommodations Available For Guests Who Are Blind Or Have Low Vision?

Braille signage, indicating cabin numbers and public room names, is available on board Carnival ships. Large print format is available for  dining room menus, and shore excursion information. The ship also provides an audible format of it’s “Carnival Fun Times” daily information newsletter.  Additional requests for large print information or alternate formats may be made at the Guest Services desk, once on board.

Dining rooms menus can be provided in an electronic PDF file readable via screen reading software. Our dining team will also be happy to review the menu with you in detail. Specific computers in the internet café are equipped with screen reader software.

If you need general information about accessibility before you cruise, please call Carnival’s Guest Access team at 1-800-438-6744 ext. 70025 or email access@carnival.com. Carnival’s designated ADA Responsibility Officer is Vicky Rey, Vice President Guest Care and Port Services.

What Accommodations Are Made Available For Children With Disabilities?

Children with disabilities are welcome in it’s youth programs. Youth program rules, including those related to hours, illness, the administration of medication, and unacceptable behavior while in the program, apply to all children. Children who are less than one year older than a given Carnival youth program age group may move down into the younger age group. Further exceptions will be considered on a case-by-case basis.  Guests 18 years or older, with or without disabilities, are not allowed to participate at all in the program, as they are legally adults.

In order to participate in any Carnival youth program activities, the parent or guardian will need to complete a registration form. You will also be given a special-needs checklist, which will help the youth staff in determining how to best serve your child while participating in the activities.

Although Carnival does not provide one-on-one attention, the parent, guardian, or assigned care giver is welcome to stay and participate with the child during activity times, if necessary. A beeper or phone will be provided to the adult responsible for the child, if needed.

The youth staff may not administer any medication and/or needles (with the exception of epi-pens) to any child participating in the Carnival youth program. Additionally, no medications (with the exception of epi-pens), diabetic testing equipment, nebulizers, and inhalers are permitted in the facilities.

Should a child still be in diapers and is older/bigger than what the diaper changing table can accommodate, the adult responsible for the child will be called to assist. Youth staff cannot lift children with mobility limitations.

Supervised lunch with youth staff is scheduled for children ages 2-11 years old, during port days only.  Supervised dinner with youth staff is scheduled nightly (except embarkation night) for children ages 2-11 years old. Since the youth staff is not able to provide one-on-one assistance, children will need to be able to feed themselves. In the event a child needs to be fed, the adult responsible for the child may remain with him/her during dinner, or dine with the child elsewhere and them bring them back to youth activities.

Special diets cannot be accommodated for meals served in Carnival youth programs. Kids’ menus are subject to change based on availability.

If you need general information about accessibility before you cruise, or have an ADA complaint, please call Carnival’s Guest Access team at 1-800-438-6744 ext.70025 or email access@carnival.com. Carnival’s designated ADA Responsibility Officer is Vicky Rey, Vice President Guest Care and Port Services.

What If I Need Medical Attention And Care During The Cruise?

In the event a guest requires medical attention while on board, Carnival ships have medical facilities and staff to assist 24 hours a day, 7 days a week.  In case of a serious medical emergency, where more comprehensive facilities are required, guests are referred to shoreside medical facilities. The ship’s Medical Center cannot supply or refill prescriptions.

We strongly encourage guests to carry a copy of their medical records (e.g., a list of medical conditions, allergies, names, and medication dosages as well as the name and contact information of their physician).

For additional information regarding medical care on board, please click here.

Can Special Dietary Needs Be Accommodated On Board?

Carnival can provide guests with meals suited to the following special dietary needs: vegetarian, low-cholesterol, low-fat, low-carbohydrates, low-sugar, and gluten free. Carnival chefs will make every effort to fulfill your requests, and will gladly prepare freshly-made options that meet your dietary needs. Once on board, we ask you speak with the headwaiter or dining room host in advance, so they can assist in planning your daily meals in the dining room. This will allow them the necessary time to prepare foods, as requested, in a timely manner.

Gluten-free pizza dough, pasta, bread for deli sandwiches, and hamburgers buns, as well as cake are available upon request. Plus, all frozen desserts and yogurt are gluten-free. All items are freshly prepared and may take a little longer than regular menu items. Gluten-free beer, Estrella Daura, is available for your enjoyment.

Carnival can also provide prepackaged kosher meals. If you’re requesting kosher meals, you must let us know two weeks advance of your cruise.

Guests who require a specific dining time can make arrangements once on board the ship. Guests will be accommodated on a first come, first served basis.

Food Allergies:

We ask that you please inform us of any food allergies and special preparation you may require to accommodate your allergy. Please discuss this with the dining staff on the first evening of your cruise. Although there are a number of options at the various restaurants on board, special dietary and food requests can be accommodated in the main dining rooms only.

Other Dietary Needs:

Although there are not specialized dietitians on board, Carnival can offer assistance with simple requests such as the method of preparation of menu items. Diet requirements need to be arranged with the head waiter on the first night of the cruise. If dining in the Lido Restaurant, the guest should discuss requirements with senior dining staff.

Are Service Dogs Permitted On Board?

The only dogs Carnival permits aboard our ships are working service dogs, which are legally defined and individually trained to meet disability-related needs by performing tasks like guiding a blind person, alerting a deaf person, pulling wheelchairs, alerting and protecting a person who is having a seizure, or performing other special tasks. Working service dogs are not pets.

Pets, or service dogs in training, are not allowed aboard. Emotional support dogs, which are not recognized by the Department of Justice, are also not permitted on Carnival ships.

For additional information regarding service animals, please click here.

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